MEDDICC
87.5
7 of 8 points
All deals/Northwind Logistics
Enterprise · Verbal Commit · close Sep 18 2026
Priya Raman · opp-stale-commit
$580,000
MEDDICC
87.5
7 of 8 points
Days since last meaningful call
47 days
call-northwind-3
External voices
3
Economic buyer on a call: yes
Failed — category demoted.
Northwind Logistics was called Commit and is evidence-adjusted to Pipeline. 1 rule failed.
Last meaningful external call was 47 days ago (Commit requires evidence within 14 days). Last meaningful call: Verbal commit with CFO — then silence (call-northwind-3) on Jul 18 2026.
Last meaningful external call was 47 days ago. Commit requires a meaningful external call within 14 days. 0 short call(s) were ignored.
Helena Voss is named in CRM and appears on a call as Helena Voss.
Score 87.5 / 100 from 7 of 8 points. 6 field(s) corroborated on a call (1.0 each), 2 CRM-only (0.5 each), 0 absent (0).
3 distinct external participant(s) (seniority-weighted score 7.5): Helena Voss, Luis Ortega, Dana Little.
Call evidence counts 1.0, CRM-only 0.5, absent 0.
87.5 / 100
Cut after-call QA cost 28% vs current vendor
1 pt
Helena Voss, CFO
1 pt
QA coverage, manager coaching time, security review
1 pt
CFO + VP Ops; legal after security sign-off
0.5 pt
MSA in legal; security questionnaire outstanding
0.5 pt
QA sampling 4% of calls; missed coaching moments
1 pt
Luis Ortega, VP Operations
1 pt
Incumbent TapeDeck plus a late look at HaloQA
1 pt
Calls under 3 minutes are not meaningful for freshness.
Northwind CFO discovery — QA cost and commit path
Jun 12 2026 · 52 min · call-northwind-1
Meaningful · External: Helena Voss (c-level), Luis Ortega (vp)
Helena Voss confirmed she owns the budget. Luis walked through the 4% sampling problem. They want a number in the forecast for a 30 Sep go-live.
Solution review with ops and QA
Jul 1 2026 · 44 min · call-northwind-2
Meaningful · External: Luis Ortega (vp), Dana Little (director)
Luis restated the 28% QA-cost metric. Dana asked about TapeDeck contract overlap and a late look at HaloQA.
Verbal commit with CFO — then silence
Jul 18 2026 · 33 min · call-northwind-3
Meaningful · External: Helena Voss (c-level), Luis Ortega (vp)
Helena said she was prepared to sign pending security. No follow-up conversation has been recorded since this call.