Silverline Payments

Gate result

Silverline Payments stays in Best Case. The evidence gate does not promote deals; it only demotes unsupported Commit and Best Case calls.

Evidence freshness

Last meaningful external call was 8 days ago. Commit requires a meaningful external call within 14 days. 0 short call(s) were ignored.

• Call call-silverline-2 — Security is the gate (Aug 26 2026)

Economic buyer on a call

Yusef Haddad is named in the CRM economic-buyer field and does not appear as a participant on any call.

• CRM names Yusef Haddad

MEDDICC completeness

Score 87.5 / 100 from 7 of 8 points. 6 field(s) corroborated on a call (1.0 each), 2 CRM-only (0.5 each), 0 absent (0).

• Metrics: call — Chargeback-call QA on every dispute
• Economic buyer: crm — Yusef Haddad, CISO (budget sits with CFO)
• Decision criteria: call — PCI, data residency, redact-on-ingest
• Decision process: call — Security review is the current gate
• Paper process: call — Need to loop in security — questionnaire not sent
• Identified pain: call — Dispute desk has no searchable call record
• Champion: call — Asha Patel, VP Risk
• Competition: crm — Pinnacle Listen

Multi-threading

2 distinct external participant(s) (seniority-weighted score 4.5): Asha Patel, Ken Ito.

• Call call-silverline-1 — Asha Patel (vp) on call-silverline-1, call-silverline-2
• Call call-silverline-1 — Ken Ito (director) on call-silverline-1