MEDDICC
100.0
8 of 8 points
All deals/Harborline Insurance
Enterprise · Verbal Commit · close Sep 15 2026
Amira Soltani · opp-harborline
$465,000
MEDDICC
100.0
8 of 8 points
Days since last meaningful call
2 days
call-harborline-3
External voices
3
Economic buyer on a call: yes
Passed — category stands.
Harborline Insurance stays in Commit. Conversation evidence is fresh, the named economic buyer appears on a call, and the MEDDICC score clears the floor.
Last meaningful external call was 2 days ago. Commit requires a meaningful external call within 14 days. 0 short call(s) were ignored.
Patricia Cho is named in CRM and appears on a call as Patricia Cho.
Score 100 / 100 from 8 of 8 points. 8 field(s) corroborated on a call (1.0 each), 0 CRM-only (0.5 each), 0 absent (0).
3 distinct external participant(s) (seniority-weighted score 7.5): Patricia Cho, Benito Cruz, Rina Patel.
Call evidence counts 1.0, CRM-only 0.5, absent 0.
100.0 / 100
Cut claims leakage $2.4M by reviewing every FNOL call
1 pt
Patricia Cho, CFO
1 pt
FNOL scoring, claims-system write-back, SOC2
1 pt
CFO approved; CIO security last gate
1 pt
DPA signed; order form in DocuSign
1 pt
Adjusters miss recorded admissions
1 pt
Benito Cruz, Head of Claims
1 pt
TapeDeck incumbent, contract ends 30 Sep
1 pt
Calls under 3 minutes are not meaningful for freshness.
Harborline CFO — claims leakage
Aug 5 2026 · 51 min · call-harborline-1
Meaningful · External: Patricia Cho (c-level), Benito Cruz (vp)
Patricia quantified $2.4M leakage from FNOL calls that are never reviewed. Benito is the champion. TapeDeck contract ends 30 Sep.
Security and DPA close
Aug 19 2026 · 40 min · call-harborline-2
Meaningful · External: Benito Cruz (vp), Rina Patel (director), Patricia Cho (c-level)
Rina walked SOC2 and the DPA. Patricia said CIO security is the last gate and the order form is already in DocuSign.
CFO signature check
Sep 1 2026 · 13 min · call-harborline-3
Meaningful · External: Patricia Cho (c-level)
Patricia confirmed she will sign this week once CIO replies. No new risks named.