Illustrative synthetic data — not real Level AI or customer data
Forecast Evidence Engine

All deals/Redwood Mutual

Enterprise · Negotiation · close Sep 29 2026

Redwood Mutual

Marcus Chen · opp-champion-leaving

$395,000

CommitCommit

MEDDICC

87.5

7 of 8 points

Days since last meaningful call

1 day

call-redwood-3

External voices

3

Economic buyer on a call: yes

Evidence gate

Passed — category stands.

RepCommitAdjustedCommit

Gate result

Redwood Mutual stays in Commit. Conversation evidence is fresh, the named economic buyer appears on a call, and the MEDDICC score clears the floor.

Evidence freshness

Last meaningful external call was 1 day ago. Commit requires a meaningful external call within 14 days. 0 short call(s) were ignored.

Economic buyer on a call

Sanjay Mehta is named in CRM and appears on a call as Sanjay Mehta.

MEDDICC completeness

Score 87.5 / 100 from 7 of 8 points. 6 field(s) corroborated on a call (1.0 each), 2 CRM-only (0.5 each), 0 absent (0).

  • Metrics: call — Member-service AHT down 40 seconds
  • Economic buyer: call — Sanjay Mehta, COO
  • Decision criteria: call — Coaching, sentiment, core-system API
  • Decision process: crm — COO + member-ops committee
  • Paper process: crm — Legal started; 3 open comments
  • Identified pain: call — No view of why members churn after a call
  • Champion: call — Lena Park, Director of Member Experience
  • Competition: call — Pinnacle Listen

Multi-threading

3 distinct external participant(s) (seniority-weighted score 6.5): Sanjay Mehta, Lena Park, Chris Pell.

  • Call call-redwood-1 — Sanjay Mehta (c-level) on call-redwood-1
  • Call call-redwood-1 — Lena Park (director) on call-redwood-1, call-redwood-2, call-redwood-3
  • Call call-redwood-2 — Chris Pell (manager) on call-redwood-2

MEDDICC grid

Call evidence counts 1.0, CRM-only 0.5, absent 0.

87.5 / 100

Metrics

Call evidence

Member-service AHT down 40 seconds

1 pt

Economic buyer

Call evidence

Sanjay Mehta, COO

1 pt

Decision criteria

Call evidence

Coaching, sentiment, core-system API

1 pt

Decision process

CRM only

COO + member-ops committee

0.5 pt

Paper process

CRM only

Legal started; 3 open comments

0.5 pt

Identified pain

Call evidence

No view of why members churn after a call

1 pt

Champion

Call evidence

Lena Park, Director of Member Experience

1 pt

Competition

Call evidence

Pinnacle Listen

1 pt

Call timeline

Calls under 3 minutes are not meaningful for freshness.

  1. Redwood COO discovery

    Aug 12 2026 · 44 min · call-redwood-1

    Meaningful · External: Sanjay Mehta (c-level), Lena Park (director)

    Sanjay owns the budget. Lena described member-service AHT and the lack of a view into why members churn after a call.

  2. Member-experience working session

    Aug 22 2026 · 35 min · call-redwood-2

    Meaningful · External: Lena Park (director), Chris Pell (manager)

    Lena and Chris mapped the core-system API. Pinnacle Listen is the other vendor. Legal has three open comments.

  3. Champion transition risk

    Sep 2 2026 · 22 min · call-redwood-3

    Meaningful · External: Lena Park (director)

    Lena said our champion is leaving at the end of the month and that Sanjay has not named a replacement owner for the evaluation.

    • our champion is leaving