MEDDICC
56.3
4.5 of 8 points
All deals/Brightwell Hospitality
Mid-Market · Proposal · close Sep 30 2026
Theo Brooks · opp-brightwell
$180,000
MEDDICC
56.3
4.5 of 8 points
Days since last meaningful call
3 days
call-brightwell-2
External voices
2
Economic buyer on a call: no
Passed — category stands.
Brightwell Hospitality stays in Best Case. The evidence gate does not promote deals; it only demotes unsupported Commit and Best Case calls.
Last meaningful external call was 3 days ago. Commit requires a meaningful external call within 14 days. 0 short call(s) were ignored.
Tina Moreau is named in the CRM economic-buyer field and does not appear as a participant on any call.
Score 56.3 / 100 from 4.5 of 8 points. 2 field(s) corroborated on a call (1.0 each), 5 CRM-only (0.5 each), 1 absent (0).
2 distinct external participant(s) (seniority-weighted score 3.5): Ravi Sethi, Kim Ball.
Call evidence counts 1.0, CRM-only 0.5, absent 0.
56.3 / 100
Central-res NPS +8
0.5 pt
Tina Moreau, VP Guest Experience
0.5 pt
PMS integration, night-audit QA
0.5 pt
VP then brand committee
0.5 pt
No value recorded.
0 pt
Franchise calls scored once a quarter
1 pt
Ravi Sethi, Director of Contact Center
1 pt
HaloQA
0.5 pt
Calls under 3 minutes are not meaningful for freshness.
Brightwell contact-center discovery
Aug 17 2026 · 30 min · call-brightwell-1
Meaningful · External: Ravi Sethi (director), Kim Ball (manager)
Ravi said franchise calls are scored once a quarter. Tina Moreau (VP) was named but did not join. HaloQA is in the mix.
Proposal follow-up
Aug 31 2026 · 22 min · call-brightwell-2
Meaningful · External: Ravi Sethi (director)
Ravi asked for a night-audit QA example. Still no VP on the call. Paper process not started.